Access to our Moodle site was interrupted on Friday, August 20, 2010 at around 11 AM EDT. Here is the email Lassen College received when service was restored later the same day:

Dear Valued Client,

The service for your site has been fully restored and ready for use. Dell Services successfully re-established Moodlerooms’ access to the required storage arrays which experienced a major failure today at 11:10 AM EDT. Dell, Equillogic and Moodlerooms have verified that the storage array group is stable and that the data integrity is sound. There has been no data loss as a result of this incident. Moodlerooms is committed to working through Dell Services to ensure that this type of incident cannot happen again. A full root cause analysis is underway, with subsequent remediation activities to follow as soon as possible. We will publish the resulting information regarding the root cause as soon as the causal analysis is complete, which will likely take a few days due to the complexity of the issue. We regret that this incident should happen at such a key time for many of our valued clients. Moodlerooms and our technology partners will work hard to provide you with the stability and reliability that you deserve.

Thank you,
Your Moodlerooms Team

The attached newsletter explains the many services Lassen Community College provides its students. Please download and read to take advantage of what's available.

The attached file should be downloaded and placed where you can see it. It contains important dates for students, like deadlines for enrolling or dropping classes, etc.